Choose last mile co-transportation

What is last mile logistics?

Also called “last mile delivery”, it is the final step in the delivery process. It consists of transporting the goods sold from your point of sale to your customer's door. Last mile logistics represents up to 50% of delivery costs, which shows its economic importance. In addition, it has a direct impact on your customers' satisfaction, as it is the first and last impression they have of your business. 66% of French people believe that delivery is the main element of satisfaction when making a purchase. So don't neglect it!

Consumer expectations for delivery

Today's customers have high expectations when it comes to delivery. They want shorter delivery times and flexible options. As a retailer, you need to find effective ways to meet them. To do this, you need to address the three main consumer needs:

- Price: managing last mile logistics is expensive. Transport and operational costs can represent a significant part of your expenses. Offering lower prices than the competition is therefore a good strategy to increase sales from your point of sale.

- Quality: last mile delivery plays a crucial role in customer satisfaction. Consumer expectations for speed, flexibility and parcel tracking are increasingly high. 82% of satisfied customers share their positive experience with those around them. A delay, poor communication or a negative delivery experience can therefore harm your company's reputation and lead to a loss of customers.

- Ecology: last mile logistics is often associated with CO2 emissions due to the vehicles used for deliveries. It is therefore essential for you to find sustainable solutions to reduce this environmental impact and attract your customers. In fact, 70% of buyers would have a better image of their retailer if they offered an eco-friendly delivery option!

Co-transportation with Cocolis: the ideal solution!

Co-transportation, also known as collaborative delivery, is an innovative solution to generally optimise your deliveries and, in this case, your last mile logistics from your shop. This approach involves using the planned journeys of vehicles already on the road to transport your goods, which helps reduce costs and environmental impact.

By choosing a collaborative delivery solution like Cocolis, you benefit from many advantages:

Reduced logistics costs: By optimising the available space in vehicles, Cocolis allows you to save up to 60% on delivery costs.

Reduced environmental impact: By pooling the planned journeys of vehicles already on the road, Cocolis creates a more planet-friendly delivery service. Co-transportation delivery saves an average of 25kg of CO2 per delivery.

Better customer satisfaction: Cocolis offers a personalised delivery experience, a fast and quality service. The largest community of couriers available throughout France, 7 days a week.

Managing last mile logistics can be a real challenge, but with the right solutions, it can become an opportunity for differentiation and growth for your business. By choosing co-transportation with Cocolis, you benefit from a practical, economical and eco-friendly solution to efficiently manage your deliveries.